DANCE BOX OFFICE
Ticketing Services Agreement
THIS AGREEMENT FOR TICKETING SERVICES ("Agreement") is made by and
between DanceBoxOffice.com., a division of PhiladelphiaDANCE.org, a Pennsylvania
company, with a principal place of business at 536 Burmont Road, Drexel Hill,
PA 19026 ("Company," "DanceBox Office," "We,"
"Us," or "Our" ), which is in the business of providing
reservations, tickets, memberships, certificates, admissions, and/or confirmations
that allow the holder or purchaser access to, participation in, or use of, EVA
events, and You, an Event, Venue, or Activity organization, ("EVA,"
"You," or "Your") which is authorized to provide access
to various events, venues, activities, and other programs (collectively, "Event").
The parties hereby agree as follows:
BY CLICKING TYPING YOUR NAME AND SUBMITTING THIS FORM, YOU REPRESENT THAT YOU
HAVE READ AND UNDERSTAND THIS AGREEMENT, THE TERMS OF SERVICE ("TOS")
OF THE WEBSITE, AND THE WEBSITE'S PRIVACY POLICY, HEREBY INCORPORATED BY REFERENCE,
AND EXPRESSLY AGREE TO, AND CONSENT TO BE BOUND BY, ALL OF THE TERMS AND CONDITIONS
CONTAINED THEREIN. THIS AGREEMENT SHALL HAVE THE SAME LEGAL EFFECT AND FORCE
AS A WRITTEN AND SIGNED DOCUMENT.
IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS, YOU MUST CLOSE THIS
WINDOW AND DO NOT SUBMIT THIS FORM. WE RESERVE THE RIGHT TO DECLINE YOUR ACCEPTANCE
FOR ANY REASON AND WITHOUT NOTICE.
1. Term
The term of this Agreement shall begin on the date which You click the "I
accept" button and shall continue until terminated by either party as provided
in Section Nineteen (19).
2. Our Services and Responsibilities.
DanceBoxOffice.com shall provide the following services under this Agreement:
(a) Display and list Your Event on DanceBoxOffice's website, located at the
following world wide web address: http://www.DanceBoxOffice.com ; (b) accept
and process on-line orders for tickets to Your Event and process all credit
card payments to said Event on Your behalf; (c) support hypertext links from
other websites that link to Our web-based ticketing service functions in support
of Your Event; and (d) provide an accounting to You of Our fees and charges
for each ticket sold by Us.
3. Fees, Charges, and Payment.
DanceBoxOffice charges a per-ticket fee for our services that is generated
at the time Your Event is listed by Us. We will deduct all applicable service
charges from Your booking revenue as stated in Our pricing policy on Our website,
incorporated by reference herein, and which may change periodically. We will
mail all payments to You at the address that You provided when you registered
with Our site unless You make other arrangements with Us. Unless
We agree otherwise, We will send ninety-five percent (95%) of the total balance
due to You within seven business days after the date of the Event. The remaining
five percent (5%) will be mailed to you within ninety (90) days after the date
of the Event to allow for processing and settlement of all returns, disputed
charges, and other discrepancies. All sales, fees, charges, and funds are payable
in U.S. Dollars.
4. Cancellations, Credits & Chargebacks.
DanceBoxOffice has a no refund policy on its site. It is EVA's responsibility
to issue refunds to individual ticket holders to Your Event. If Your Event is
cancelled for any reason and a complete refund must be issued to all buyers,
the EVA must inform DanceBoxOffice of the cancellation within 24 hours of the
originally scheduled event start time. If properly notified, DanceBoxOffice
shall charge a Three Percent (3%) administrative fee and refund the remaining
ninety-seven percent (97%) balance directly to all ticket purchasers. No payments
shall be made to You from Us due to an Event cancellation. Any credit card chargebacks
initiated by the purchasing customer for any reason, with the exception of fraudulent
use of the credit card, shall be charged back to You. DanceBoxOffice shall either
(i) deduct these costs from Your outstanding balance, whether for that particular
Event or for any other Event that list with Us; or (ii) send an invoice to You
for said costs if no balance exists. If payment for said invoice is not received
by Us within thirty (30) days, We reserve the right, at our sole discretion,
to terminate this Agreement as provided in Section Nineteen (19) and to cancel
all other Events listed by You as provided herein.
5. Ticketing Confirmation.
Upon DanceBoxOffice's receipt of a credit card authorization from each individual
ticket purchase, Our service generates a confirmation message and issues a unique
confirmation number. EVA agrees to unconditionally accept, honor, and fulfill
all ticketing commitments that have been confirmed by DanceBoxOffice. It is
Your responsibility to verify the customer's membership status, confirmation
number, and/or any event restrictions prior to the Event. If We learn that You
are not honoring Our ticketing commitments, we reserve the right, in our sole
discretion, to terminate Your account pursuant to Section Nineteen (19) and
cancel any other Events that You have listed with Us pursuant to Section Four
(4). Ticket confirmations are emailed to the address you specified at registration
and are batched every 24 hours.
6. Event Restrictions.
When submitting EVA's Event to DanceBoxOffice to be listed on Our website,
it is Your responsibility to provide to Us any event restrictions associated
with said Event. Any Event that requires a restriction for admission, including,
but not limited to, age, school or organizational affiliation, or other characteristics,
must be clearly stated by You upon submission to Us. It is Your responsibility
to ensure that said restriction is lawful and does not violate any federal,
state, or local laws prior to submitting the Event to Us. As stated in Section
Five (5), it is also Your responsibility to verify that all customers can be
admitted to Your Event.
7. Taxes.
EVA is solely responsible for submission and payment of any applicable federal,
state, and/or local taxes. For example, some states may charge an amusement
or other tax on certain types of Events. It is Your responsibility to know if
any applicable laws apply to You and to adjust the ticket price accordingly
to account for Your payment of these taxes.
8. Access.
You understand and agree that the site may, at times, be inaccessible or
inoperable for any reason, including, but not limited to: (i) equipment or communications
malfunctions; (ii) periodic maintenance, repairs, or administrative reviews
which we may undertake from time-to-time; or (iii) causes beyond our control
or which are not reasonably foreseeable by Us.
9. Representations and Warranties.
EVA represents and warrants the following: (i) You are over eighteen (18)
years of age; (ii) You have the right, power, and authority to execute, deliver,
and perform this Agreement; (iii) You are a producer, promoter, presenter, or
manager of the Event; (iv) You have the authority and right to offer, sell,
and honor the tickets to the Event sold on Our website; (v) the Event itself
and any material or content provided by You to Us for use on Our website is/are
not pornographic, defamatory, grossly offensive, harassing, malicious, or otherwise
objectionable and do not infringe or violate the rights of any person or entity,
including, but not limited to, copyright, trademark, trade secret, proprietary,
intellectual property, and rights of privacy and/or publicity, whether by statute
or common law; (vi) You will not use Our website or service for any unacceptable
uses, as partially listed in Section Eight (8) of the TCU; (vii) the Event and
the sale of tickets to the Event does not constitute a violation of any federal,
state, and/or local law; and (viii) You will only use Our system to transmit
and disseminate information to ticket purchasers that is reasonably related
to a particular Event or ticket purchase.
10. Misrepresentation of Event.
The Event must be accurately and truthfully described when EVA submits the
Event listing to DanceBoxOffice to be posted on the website. If We discover
and determine, in our sole discretion, that You misrepresented the Event, We
will cancel the Event and a refund shall be issued to ticket purchasers pursuant
to Section Four (4). If We determine that you repeatedly engage in the conduct
described in this section, your account will be terminated and any other Events
submitted by You will be cancelled pursuant to Section Four (4).
11. Security.
DanceBoxOffice will take reasonable measures to maintain EVA's Event data
in a secure manner. We will store credit card information on a secure server
with limited Internet access and take other reasonable security precautions.
12. Technical Support.
DanceBoxOffice will provide an e-mail form and phone number to EVA by which
You can obtain technical assistance in dealing with any difficulties which may
arise in connection with Your use of Our website. We attempt to provide such
support in a timely manner, but make no guarantees that We will respond to your
inquiry by a particular time.
13. Disclaimer of Warranties.
THE DanceBoxOffice SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES
OF ANY KIND, EXPRESS OR IMPLIED. USE OF THE SERVICE IS AT YOUR SOLE RISK. WE
MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO: (A) ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B)
THAT THE SITE, OR THE SERVICE PROVIDED BY US, WILL MEET YOUR REQUIREMENTS; (C)
THAT THE SITE WILL BE SECURE, UNINTERRUPTED, ACCESSIBLE, OR ERROR-FREE; AND/OR
(D) THAT ANY INFORMATION OR MATERIAL OBTAINED FROM THE SITE WILL BE ACCURATE,
RELIABLE, COMPLETE, OR FREE FROM VIRUSES OR OTHER FORMS OF MALICIOUS OR DESTRUCTIVE
CODE. NO ADVICE OR INFORMATION OBTAINED BY YOU FROM US, WHETHER IN ORAL, WRITTEN,
OR ELECTRONIC FORM, RELATING TO YOUR USE OF THIS SITE SHALL CREATE ANY WARRANTY
NOT EXPRESSLY STATED IN THIS AGREEMENT.
14. Limitation of Liability.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU OR ANY OTHER PERSON FOR
ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES FOR ANY
MATTER ARISING FROM OR RELATING TO THIS AGREEMENT, THE SITE OR SERVICE, OR THE
INTERNET GENERALLY, INCLUDING, BUT NOT LIMITED TO: (A) YOUR USE OR INABILITY
TO USE THE SITE; (B) ANY CHANGES TO OR INACCESSIBILITY OF THE SITE; (C) ANY
DELAY, FAILURE, UNAUTHORIZED ACCESS TO, OR ALTERATION OF, ANY TRANSMISSION OR
DATA; (D) ANY MATERIAL OR DATA TRANSMITTED OR RECEIVED OR NOT TRANSMITTED OR
RECEIVED; AND/OR (E) ANY DATA OR MATERIAL FROM A THIRD PERSON ACCESSED ON OR
THROUGH THE SITE, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT,
TORT OR OTHERWISE. SOME STATES PROHIBIT THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, THUS THIS LIMITATION OF LIABILITY MAY NOT APPLY TO
YOU. YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE LIMITED TO THE TOTAL FEES AND CHARGES
PAID BY YOU TO US AND SHALL NOT EXCEED THAT AMOUNT.
15. Indemnification.
You agree to indemnify, hold harmless, and defend Us, Our directors, employees,
and agents from and against any action, cause, claim, damage, debt, demand or
liability, including reasonable costs and attorney's fees, asserted by any person,
arising out of or relating to: (a) this Agreement and/or any breach by You thereof;
(b) Your use of the site, including any data, content, or work transmitted or
received by You; (c) any unacceptable or objectionable use of the website, as
we determine at Our sole discretion; and (d) any negligent or willful misconduct
by You.
16. Confidentiality and Non-Disclosure.
EVA understands and acknowledges that DanceBoxOffice is the owner of valuable
trade secrets and confidential, non-public, and proprietary information (collectively
"Confidential Information") and acknowledges that the services which
We perform involve the furnishing of Confidential Information to You including,
but not limited to: (1) customer names, mailing addresses, and other personally-identifiable
information; (2) sales; (3) market demographics; (4) pricing; and (5) business
strategy, and that the goodwill of DanceBoxOffice depends, in part, upon You
keeping such information confidential. You agree to use your best efforts to
protect Our Confidential Information and to implement security measures to keep
said information confidential. Except pursuant to court order or the prior written
consent of Us, You agree that You shall not disclose, distribute, sell, license,
transmit, or disseminate any Confidential Information to any other party or
permit or cause any unauthorized party to disclose, examine, and/or reproduce
any reports, documents, transmissions, or data containing Confidential Information
prepared or owned by Us. If You are requested or required to disclose Confidential
Information pursuant to legal proceedings, You shall promptly notify Us so that
We may prepare a response to said legal proceedings.
17. Non-Solicitation.
EVA agrees that You shall not solicit or contact, or assist anyone else
in soliciting or contacting, via e-mail or through other means, any of Our customers
in order to purchase, buy, acquire, or obtain any other product, service, or
other solicitation, or for the purpose of terminating, altering, or in any way
modifying Our customers' relationship with Us.
18. Promotion of Event.
EVA shall use reasonable efforts to create, produce, and distribute marketing
and promotional materials, and/or otherwise create marketing and promotional
campaigns, which state that tickets to Your Event shall be available for sale
at the DanceBoxOffice.com website.
19. Termination.
Except as provided elsewhere in this Agreement, either party may terminate
this Agreement at any time upon seven (7) days notice to the other as provided
in Section Twenty-Nine (29). If You terminate this Agreement after you have
submitted your Event to us, Your Event shall be cancelled pursuant to Section
Four (4).
20. Independent Contractors.
DanceBoxOffice and EVA are and shall be independent contractors and neither
party by virtue of this Agreement shall have any right, power, or authority
to act or create any obligation, express or implied, on behalf of the other.
21. Integration and Conflicting Terms.
This Agreement, the TCU, Our service charges and fees, and the Privacy Policy
constitute the complete and exclusive statement and agreement between DanceBoxOffice
and EVA with respect to the website and supersedes any and all prior or contemporaneous
communications, representations, statements, agreements, and understandings,
whether in oral, written, or electronic form, between You and Us concerning
the use of the website. The terms of this Agreement and the terms of the TCU
shall be construed as consistent with each other whenever possible, but if such
construction is unreasonable due to conflicting terms, the terms of this Agreement
shall control.
22. No Assignment or Delegation.
No rights, obligations, or duties of this Agreement shall be assigned or
delegated by You. Any such attempted assignment or delegation shall be void
and of no effect.
23. Waiver.
No waiver of any term, provision or condition of this Agreement, the TCU,
and/or the privacy policy, whether by conduct or otherwise, in any one or more
instances, shall be deemed to be, or shall constitute, a waiver of any other
term, provision or condition hereof, whether or not similar, nor shall such
waiver constitute a continuing waiver of any such term, provision or condition
hereof. No waiver shall be binding unless executed in writing by the party making
the waiver.
24. Modification and Amendment.
We have the right, at any time and without notice, to add to or modify the
terms of this Agreement, by delivering such amended terms to You by e-mail at
the address provided to Us by You. Your access to or use of the site after the
date such amended terms are delivered to You shall be deemed to constitute acceptance
of such amended terms. No modification made by You shall be binding upon Us
unless it is made in writing and signed by Us.
25. Force Majeure.
If the performance of any part of this Agreement by either party is prevented,
hindered, delayed or otherwise made impracticable by reason of any flood, riot,
fire, judicial or governmental action, labor disputes, act of God or any other
causes beyond the control of either party, that party shall be excused to the
extent that it is prevented, hindered, or delayed by such causes.
26. Severability.
If any one or more of the provisions contained in this Agreement shall for
any reason be found to be invalid, illegal, or unenforceable in any respect,
said finding shall not affect the remaining provisions of this Agreement, which
shall be enforceable to the fullest extent permitted by law.
27. Arbitration.
Any controversy or claim arising out of or relating to this Agreement or
a breach thereof, with the exception of any injunctive or equitable relief sought
by Us for any violation of this Agreement, shall be submitted to binding arbitration
in Philadelphia, Pennsylvania in accordance with the rules and procedures of
the American Arbitration Association ("AAA"), with the exception of
any conflicts-of-law provisions.
28. Governing Law and Forum.
This Agreement is made in, and shall be governed by, the laws of Pennsylvania,
excluding its conflicts-of-law provisions. If, for any reason, the Arbitration
provision contained in Section Twenty-Seven (27) shall be found to be invalid
or unenforceable in any respect, or You decide to challenge the arbitrator's
decision or this Agreement, or We initiate equitable proceedings, all actions,
claims, or disputes arising under or relating to this Agreement shall be brought
in the federal or state courts of Philadelphia, Pennsylvania. You irrevocably
submit and consent to the exercise of subject matter jurisdiction and personal
jurisdiction over you by the federal and/or state courts in Pennsylvania. You
hereby irrevocably waive any and all objections which You may now or hereafter
have to the exercise of personal and subject matter jurisdiction by the federal
or state courts in Pennsylvania and to the venue of any such suit, action, or
proceeding brought in any federal or state court in Philadelphia, Pennsylvania.
29. Notice.
Except as provided herein, all notices relating to the site, Your use thereof,
the TCU, Privacy Policy, and/or this Agreement sent by either party shall deemed
to be delivered when sent via e-mail to the other party's last known e-mail
address. If You terminate this Agreement pursuant to Section Nineteen (19),
Your e-mail shall be deemed to be delivered when We send you a confirmatory
response regarding said termination.
30. Remedies.
In order to avoid irreparable injury to Us, in the event of any breach or
threatened breach by You of the provisions of this Agreement, We shall be entitled
to an injunction and/or other equitable relief restraining such breach. Nothing
in this Agreement shall be construed as prohibiting Us from pursuing any other
remedies available to Us for such breach or threatened breach, including the
recovery of monetary damages from You.
31. Survivability.
The respective rights and obligations of the parties under Sections Thirteen
(13) through Seventeen (17), inclusive, and Sections Twenty-Seven (27) and Twenty-Eight
(28) and as otherwise provided in this Agreement, shall survive any termination
or expiration of this Agreement.
32. Benefit.
Except as otherwise expressly provided herein, this Agreement shall inure
to the benefit of and be binding upon both parties, their heirs, executors,
administrators, and legal representatives.
33. Further Assurances.
You agree to execute and deliver any additional documents and instruments
and perform any additional acts, in a reasonable period of time, that may be
appropriate or necessary to perform and effectuate the provisions of this Agreement.
34. Headings and Order.
The headings and sequential order of the sections contained in this Agreement
are for convenience or reference only and shall have no substantive or procedural
effects in construing the provisions of this Agreement.